Quality and Support

One of our goals is to give you peace of mind through your time with us. Over the years, we have run into situations that aren't ideal, such as flat tires, accidents, traffic, etc. We do everything in our power to handle these situations quickly and professionally. We just want to express that you, the passenger, are our main concern. 

To solve these problems, we have a network of Quality Care and Support. 

Customer Service Department

• Our Drivers can reach them 24/7 with any concerns during a job
• They are Professional, Friendly, and always have the passengers as their priority
• They are available for customer questions or concerns during office hours
• They are able to dispatch a new vehicle / driver if there is an issue with your current vehicle (flat tire / engine trouble)

Roadside Assistance

We have developed an extensive network of friends and co-business owners who work together to help each other out in emergency situations all over the Tri-State area. Since we are in the auto industry, it goes without saying that we have a lot of friends who are also in that industry that we can call on. 

• Towing Services (We've had a few instances in Central / North Jersey where we've needed towing services)
• Auto Repair Shops
• Glass Repair Companies
• Other Local Limousine Companies

Emergency Contacts

God forbid that there are any issues during your time with us, but just in case, we are always prepared. Our drivers have all the necessary contact information for any local emergency service. 

• Closest Local Hospitals
• Police
• EMS
• Of course - 911